Terms and Conditions

Last Updated: October 9, 2025

1. Acceptance of Terms

By accessing and using Trackfluence ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Trackfluence provides link tracking and analytics services that allow users to:

  • Create shortened, trackable links
  • Monitor link click analytics
  • View geographic distribution of link engagement
  • Manage and organize tracked links
  • Access performance insights and reports

3. User Accounts

3.1 Account Creation

You must create an account to use the Service. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized access

3.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive behavior.

4. Acceptable Use Policy

You agree NOT to use Trackfluence to:

  • Track links to illegal, harmful, or malicious content
  • Distribute malware, viruses, or harmful code
  • Engage in phishing, spam, or fraudulent activities
  • Violate intellectual property rights
  • Harass, abuse, or harm others
  • Circumvent security measures or access restrictions
  • Scrape or extract data without permission
  • Impersonate others or misrepresent affiliation
  • Interfere with or disrupt the Service

5. Link Ownership and Content

You retain ownership of the links you create and the content they point to. However:

  • You are solely responsible for the content your links direct to
  • You must have the right to share and track the URLs you submit
  • We reserve the right to remove links that violate these terms

6. Service Availability

We strive to maintain high availability, but:

  • The Service is provided "as is" without guarantees of uptime
  • We may perform maintenance that temporarily affects availability
  • We are not liable for service interruptions or data loss
  • We reserve the right to modify or discontinue features

7. Data and Analytics

7.1 Data Accuracy

While we strive for accurate analytics, we cannot guarantee 100% accuracy due to factors like ad blockers, VPNs, and bot traffic.

7.2 Data Usage

We may use aggregated, anonymized data to improve the Service and create industry insights.

8. Intellectual Property

8.1 Our Rights

Trackfluence, its logo, design, and features are protected by intellectual property laws. You may not copy, modify, or distribute our platform without permission.

8.2 Your Rights

You retain all rights to your content and data. By using the Service, you grant us a limited license to process and display your data as necessary to provide the Service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Trackfluence is provided "AS IS" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid us in the past 12 months
  • We are not responsible for third-party content or services

10. Indemnification

You agree to indemnify and hold Trackfluence harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these terms
  • Your violation of any rights of others
  • Content you link to or share

11. Payment Terms (If Applicable)

If we introduce paid features:

  • Fees are billed in advance on a recurring basis
  • All fees are non-refundable unless required by law
  • We may change pricing with 30 days notice
  • You are responsible for all taxes

12. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance of the new terms.

14. Termination

Either party may terminate this agreement at any time:

  • You may delete your account at any time
  • We may terminate accounts that violate these terms
  • Upon termination, your right to use the Service ceases immediately
  • We will delete your data in accordance with our Privacy Policy

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law provisions.

15.2 Arbitration

Any disputes shall be resolved through binding arbitration rather than in court, except where prohibited by law.

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Trackfluence.

16.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

16.3 Waiver

Failure to enforce any right or provision does not constitute a waiver of such right.

16.4 Assignment

You may not assign these Terms without our consent. We may assign our rights without restriction.

17. Contact Information

For questions about these Terms, contact us at:

Email: legal@trackfluence.com
Address: Shankhamul, Kathmandu

18. Acknowledgment

BY USING TRACKFLUENCE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.